Manage costs and maximize ROI
Ovation Managed Services from NACR can help you improve productivity, efficiency, and customer satisfaction to create a better user experience. The key is replacing capital expenditures with the predictable monthly operating expenses provided by NACR’s Ovation Managed Services. Then your IT staff can focus on strategic initiatives while a trusted advisor manages your technology better and at a lower cost.
NACR Ovation Managed Services
NACR’s Ovation Managed Services offer a comprehensive, growing portfolio of services that keep multivendor solutions reliable and performing their best.
- OneVision is a comprehensive network monitoring software tool designed to proactively and effectively manage voice, video and data in a single converged IP environment.
- Our managed, hosted, and cloud-based services solve your business challenges—today and tomorrow.
- Industry-recognized, ITIL-standard modular offers can be customized.
- Increase your competitive advantage by transitioning tasks and assets to NACR’s highly certified experts.
- NACR supports the contact center at every level of operation from basic system administration and monitoring through customized application management and complex, specialized technology optimization.
- NACR offers managed maintenance and monitoring support for Microsoft Lync- based voice and unified communication (UC) solutions with Microsoft UC Day 2 Support
- Maintenance support for legacy Nortel provided by our NOC’s and expert resources, resolve 94% of managed incidents remotely!
- Reporting and Analytic Services provides you with access to the industry’s most advanced communication management reports and data mining tools for Avaya and Nortel platforms.