Manage costs and maximize ROI
Ovation Managed Services from NACR can help you improve productivity, efficiency, and customer satisfaction to create a better user experience. The key is replacing capital expenditures with the predictable monthly operating expenses provided by NACR’s Ovation Managed Services. Then your IT staff can focus on strategic initiatives while a trusted advisor manages your technology better and at a lower cost.
NACR Ovation Managed Services
NACR’s Ovation Managed Services offer a comprehensive, growing portfolio of services that keep multivendor solutions reliable and performing their best.
- Our managed, hosted, and cloud-based services solve your business challenges—today and tomorrow.
- Industry-recognized, ITIL-standard modular offers can be customized.
- Increase your competitive advantage by transitioning tasks and assets to NACR’s highly certified experts.
- NACR supports the contact center at every level of operation from basic system administration and monitoring through customized application management and complex, specialized technology optimization.
- The Ovation Communications Management offer is designed to help businesses optimize mobility, network utilization, and expense management.
- NACR offers managed maintenance and monitoring support for Microsoft Lync- based voice and unified communication (UC) solutions with Microsoft UC Day 2 Support
- NACR is committed to helping customers maximize the value and performance of Cisco Systems solutions.
- Day 2 Support for vStack provides visibility into the underlying infrastructure, allowing NACR to isolate the source of any issues.
- Maintenance support for legacy Nortel provided by our NOC’s and expert resources, resolve 94% of managed incidents remotely!
- Reporting and Analytic Services provides you with access to the industry’s most advanced communication management reports and data mining tools for Avaya and Nortel platforms.