Manage costs and maximize ROI.
Ovation Managed Services from NACR can help you improve productivity, efficiency, and customer satisfaction to create a better user experience. The key is replacing capital expenditures with the predictable monthly operating expenses provided by NACR’s Ovation Managed Services. Then your IT staff can focus on strategic initiatives while a trusted advisor manages your technology better and at a lower cost.
NACR Ovation Managed Services
NACR’s Ovation Managed Services offer a comprehensive, growing portfolio of services that keep multivendor solutions reliable and performing their best.
- Our managed, hosted, and cloud-based services solve your business challenges—today and tomorrow.
- Industry-recognized, ITIL-standard modular offers can be customized.
- Increase your competitive advantage by transitioning tasks and assets to NACR’s highly certified experts.
The NACR Ovation portfolio lets you choose prepackaged services or tailor services to meet your needs. Whichever you prefer, we’ll start with a value-based assessment to ensure that we understand your environment and business objectives, and create a plan to deliver results.
- Standardized services and delivery across your business
- Multivendor support for integration of back-office processes and tools, including custom billing, reporting, and inventory management
- The skills and experience of a highly trained staff certified in Avaya, Nortel, Cisco, Microsoft, and other technologies
- Dual Network Operation Centers (NOCs) with years of experience providing maintenance and monitoring support for multivendor networks
- A high level of expertise in next-generation UC, mobility, and video
- The simplicity of a predictable, scalable monthly cost
- Lower TCO through reduced capital expenditures
- A road map for financing, implementing, and integrating next-generation infrastructure (upgrade/migrate)
- Increased IT productivity, streamlined processes, and maximum ROI
NACR Ovation also leverages resources from the entire ConvergeOne portfolio to deliver more specialized services and support.
- S1 IT Solutions provides data products and services to help you optimize and scale your IT systems and computing environment, with expertise in infrastructure (IBM and Unix servers), virtualization (desktop and server), and storage solutions.
- The NorthPark Group consulting firm provides strategic program and project management services for Fortune 500 companies.
- SimpliCTI provides multivendor system integration, and custom application development and support focused on contact centers and customer interaction systems.